Agent Heyward

Agent Heyward is an FBI agent who responded with the computer system at Grey Sloan Memorial was hacked.

History
When Grey Sloan Memorial was hacked, Heyward led the team of FBI agents that came to the hospital to stop the hack and restore normal function. He quickly ordered everyone to turn off wifi on their phones and stop using all technology. Then his team set up to track the hack and try to restore normal function. In a desperate attempt to restore function, Webber suggested just paying the ransom. He was shocked when he learned that the amount the hackers were asking for was close to $20 million. When Bailey asked Jackson to loan them the money, Heyward said it was a bad idea, as it would open the door for other hospitals to be hacked in the same way, putting thousands of others in danger. They continued to work on the hack, but Bailey eventually got tired of waiting and decided to call Jackson and get him to loan the money.

Career
He is an FBI agent.